Military spouse who had miscarriage after fall says she requested private military housing change


WE’RE CONTINUING TO COVER THE PROBLEMS MILITARY MEMBERS HAVE REPORTED WITH PRIVATIZED HOUSING – BUT ONE SPOUSE SAYS INATTENTION TO HER NEEDS HAS DRASTICALLY CHANGED HER LIFE. SHE WAS PREGNANT — PLUS, SHE HAD SPECIAL MEDICAL NEEDS. INVESTIGATIVE REPORTER CHRIS HORNE LOOKS AT WHAT HAPPENED AND WHY SHE DECIDED TO LEAVE PRIVATE MILITARY HOUSING. CHRIS? RACHAEL MCCLAIN AND HER NAVY HUSBAND MOVED INTO LINCOLN MILITARY HOUSING IN OCTOBER 2017. IT WAS A TWO STORY WITH STEPS. SHE SOON GOT PREGNANT AND ALREADY HAD MEDICAL NEEDS THAT PUT HER AT HIGH RISK FOR FALLING. SHE SAYS SHE ASKED LINCOLN FOR A MORE ACCOMMODATING HOME IN DECEMBER. THEN SHE DID FALL EIGHT DAYS LATER – AND LOST HER BABY. LINCOLN DENIES ANY RESPONSIBILITY AND SAYS THAT REQUEST TO BE MOVED CAME SEVERAL MONTHS AFTERWARD. ( REPORTING) RACHAEL MCCLAIN / LEFT PRIVATE MILITARY HOUSING — WADSWORTH WASN’T WILLING TO WORK WITH MEDICAL NECESSITIES WADSWORTH SHORES IS ONE OF SEVERAL LOCAL COMMUNITIES RUN BY LINCOLN MILITARY HOUSING. RACHAEL MCCLAIN HAS FIBROMYALGIA AND A NERVE CONDITION… RACHAEL MCCLAIN / LEFT PRIVATE MILITARY HOUSING — I AM A VERY HIGH FALL RISK SHE WANTED TO MOVE OUT OF THIS TWO-STORY WITH STEPS. ALREADY A MOTHER OF ONE, SHE WAS PREGNANT WITH HER SECOND CHILD. AND THEN SHE FELL DOWN HER STEPS. HUSBAND TOOK ME TO THE HOSPITAL AND THEY DID AN ULTRASOUND AND THEY NOTICED THAT IT WASN’T VIABLE. THE HEARTBEAT WAS GONE. MCCLAIN’S ULTRASOUND INDICATED NO HEARTBEAT, AND BLUNT TRAUMA FROM ABDOMINAL BRUISING AS CAUSING THE MISCARRIAGE. THAT WAS DECEMBER OF 2017 – NINE DAYS AFTER MCCLAIN SAYS SHE TOLD LINCOLN’S OFFICE OF HER PREGNANCY. BUT IN A STATEMENT, LINCOLN SAYS THE MCCLAINS DID NOT NOTIFY THEM OF THE ACCIDENT, AND DID NOT REQUEST ANY ACCOMMODATION UNTIIL AFTERWARD. IN FACT LINCOLN SAYS THEY RENEWED THEIR LEASE TWO MONTHS LATER IN FEBRUARY 2018. BY THEN MCCLAIN SAYS HER MEDICAL NEEDS HAD CHANGED BECAUSE SHE COULD NO LONGER HAVE CHILDREN. RACHAEL MCCLAIN / LEFT PRIVATE MILITARY HOUSING — THAT BLUNT TRAUMA FROM FALLING DOWN THE STAIRS – I CAN’T HAVE ANY MORE KIDS NOW LINCOLN ALSO POINTS TO THIS BOX FOR SPECIAL MEDICAL NEEDS – LEFT UNCHECKED ON THE JULY 2017 RENTAL APPLICATION. SHE SAYS SHE WASN’T PREGNANT YET – AND DIDN’T KNOW HOW MUCH OF A FALL-RISK SHE WOULD BE. LINCOLN SAYS AFTER MCCLAIN’S FALL THEY OFFERED THE FAMILY OTHER HOUSING OPTIONS BUT THEY WERE REJECTED. OTHER MILITARY MEMBERS TELL US THEY’RE SATISFIED WITH THEIR LINCOLN HOUSING AND THE CONDITION OF THEIR HOMES AT MOVE-IN. THE COMPANY SHOWED US THIS UNIT IN SANDPIPER CRESCENT NEAR LITTLE CREEK. IT’S ABOUT 25 YEARS OLD. LINCOLN GIVES NEW RESIDENTS A PUNCH LIST TO DOCUMENT ANY PROBLEMS WHEN THEY TAKE POSSESSION. MCCLAIN WAS AMONG A DOZEN MILITARY FAMILIES WHO MET WITH SENATOR MARK WARNER. SEVERAL TALKED ABOUT MOLD, RUST AND WATER DAMAGE. SHE SAYS LINCOLN’S MAINTENANCE PEOPLE MINIMIZED HER CONCERNS. RACHAEL MCCLAIN / LEFT PRIVATE MILITARY HOUSING — IT’S JUST DISCOLORATION. IT’S NOT REALLY MOLD. LINCOLN’S CEO SAYS “WE WELCOME AND ENCOURAGE MILITARY FAMILIES TO RAISE ISSUES… MOLD WORK ORDERS CONSTITUTE LESS THAN ONE PERCENT OF SERVICE REQUESTS… WE HAVE HIRED AN INDEPENDENT THIRD- PARTY EXPERT TO REVIEW OUR ENTIRE MOISTURE AND MOLD MANAGEMENT PROGRAM.” MCCLAIN AND HER FAMILY HAVE MOVED TO CIVILIAN HOUSING – A TWO-STORY HOME BUT HAS EVERYTHING SHE NEEDS ON THE MAIN LEVEL. RACHAEL MCCLAIN / LEFT HOUSING? NO. NEVER? NEVER. REGARDLESS OF WHAT HAPPENS? (SHAKES HEAD NO) A COMPANY REP TOLD ME “THERE’S NO PROFIT MOTIVE FOR US TO CUT CORNERS ON MAINTENANCE. IF RESIDENTS AREN’T HAPPY THE WHOLE BUSINESS MODEL IMPLODES.” THE COMPANY SAYS ITS HOMES ARE MORE THAN 95 PERCENT OCCUPIED BOTH LOCALLY AND NATIONALLY – AND THAT WOULDN’T BE THE CASE IF POOR MAINTENANCE WERE THE NORM. RACHAEL MCCLAIN SAYS SHE’S STILL DECIDING WHETHER TO TAKE LEGAL ACTION AGAINST LINCOLN. MUCH MORE ON WAVY DOT COM. SENATOR WARNER WILL HAVE A FOLLOW UP MEETING WITH RESIDENTS APRIL 25TH. CHRIS HORNE 10 ON YOUR SIDE

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